Ordering:
Our processing time usually is 1-3 days after receiving the order. Orders taken after 4:00 pm on Wednesday through Sunday will be shipped the following Monday.
Shipping:
The Plant Factory, Inc. offers the very best shipping processes to ensure quick, safe, and near-perfect results every time. Cold and heat may deter your order temporarily until it is safe to receive and plant your plants/trees in your area. At our discretion, we will hold order till the threat is gone ensuring you with the healthiest-viable product ordered.
Summer - Above 95 degrees | Winter - Below 34 degrees
Note: We put pictures and videos on our site to best represent our products, as an example of our quality as a grower. You may, however receive a smaller or larger plant than pictured depending on the season you buy. You may or may not get a plant blooming as shown on our site. We usually trim off blooms because they do not ship well. Your purchase of our plants should be considered an investment in your future garden and enjoy the process of growing it to its full potential.